Description

Thrive Pet Healthcare Specialists-Specialty Veterinary Technician Manager

Hoffman Estates, IL

Full-time

More than a word, care is present in everything you do, Thrive Pet Healthcare Specialists- Hoffman Estates we take action to empower your best care for pets, their families, and yourself.

We are a community of 400 clinics forming an extraordinary network of unparalleled resources and people. Through outstanding learning and career options, comprehensive benefits, and abundant support, you’ll be nurtured and appreciated for who you are and what you bring to the table. We come together in both the joys and heartaches of our profession to lift each other up through laughter and empathy.

And, we have plenty of fun along the way!

Thrive Pet Healthcare Specialists Hoffman Estates is looking for a Veterinary Technician Manager to help lead our Specialty Departments!!

Job Summary: We are seeking a dedicated and compassionate Veterinary Technician to join our team as a Technician Manager for our specialty departments. The Technician Manager will serve as a cornerstone in cultivating a supportive and collaborative culture within our veterinary practice while ensuring the highest standards of patient care and client service are consistently met. This position requires a strong blend of leadership abilities, technical expertise, and a passion for nurturing a positive work environment.

Responsibilities:

• Cultivating a Positive Culture:
• Lead by example, demonstrating empathy, integrity, and a commitment to fostering a positive and collaborative work environment.
• Encourage teamwork, mutual respect, and professional growth among all team members, promoting a culture of inclusivity and support.
• Create opportunities for staff recognition, team-building activities, and continuing education to enhance morale and job satisfaction.
• Leadership and Team Development:
• Provide guidance, mentorship, and support to the veterinary technical staff within the specialty departments, fostering a culture of trust and empowerment.
• Conduct regular department meetings and one-on-one coaching sessions to facilitate open communication, address challenges, and celebrate successes.
• Empower team members to take ownership of their roles and contribute innovative ideas to improve patient care and workflow efficiency.
• Patient Care and Clinical Excellence:
• Oversee the delivery of exceptional patient care within the specialty departments, ensuring adherence to established protocols and standards of care.
• Collaborate with veterinary staff to optimize patient outcomes, facilitate case management, and maintain a compassionate and nurturing environment for animals under our care.
• Stay updated on advancements in veterinary medicine and specialty-specific best practices to ensure the highest quality of care for our patients.
• Operational Excellence:
• Coordinate daily workflow within the specialty departments to optimize efficiency and productivity.
• Maintain specialty department staff schedules to allow for best patient/client care
• Optimize patient scheduling standards, follow up procedures, and client communications for each department
• Collaborate with other hospital leaders to implement and uphold standard operating procedures, protocols, and quality assurance measures.
• Foster a culture of continuous improvement, encouraging staff feedback and participation in identifying opportunities for operational enhancements.
• Work with leadership to ensure proper usage of Cubex and controlled substances, including cycle counts and staff training

Qualifications:

• Certified Veterinary Technician (CVT), Registered Veterinary Technician (RVT), or Licensed Veterinary Technician (LVT) preferred.
• Minimum of 2 years of veterinary or relevant leadership experience required; Specialty experience required.
• Strong interpersonal communication skills with the ability to inspire and motivate others in a team-oriented environment.
• Commitment to upholding the highest standards of patient care, client service, and professional ethics.
• Passion for promoting a positive work culture and nurturing a supportive environment for staff members to thrive.

Hoffman Estates is part of Thrive Pet Healthcare and is proud to offer industry-leading support for our staff:

• Competitive compensation $70,000-$80-000--actual wage offered will be dependent on experience/credentials
• Health benefits (vision, dental, and life insurance too)
• 401k w/employer match
• PTO
• Virtual support- mental health, physical therapy, women's health issues

Every Thrive Healthcare member receives:

• Paid Parental Leave- 8 weeks fully paid
• Purr-ental Leave- A 3-day leave to acclimate a shelter-adopted pet into your household
• Pet Perks- Discounts for up to five of your pets
• Bright Horizons- backup childcare, elder care, personal care
• Advanced career path opportunities

It is our commitment to provide more so you can be more!

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

Apply today!

#TPHEE